Privacy Policy
Last Updated: April 11, 2026
Introduction
Welcome to Adatage. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our services, including our cloud infrastructure, applications, and related services.
This policy applies to all Adatage services and products. By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
When you create an account or use our services, we may collect personal information including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Billing and payment information
- Business information (company name, job title)
- Profile information you choose to provide
Usage Data
We automatically collect information about how you interact with our services:
- IP address and device information
- Browser type and version
- Pages visited and features used
- Time and date of access
- Referring website addresses
- Application logs and performance data
Technical Data
When you use our infrastructure services, we collect technical data necessary for operation:
- Server and network performance metrics
- Resource utilization data
- Error logs and diagnostic information
- Configuration settings
How We Use Your Data
We use the collected information for various purposes:
- Service Delivery: To provide, maintain, and improve our services
- Account Management: To manage your account and provide customer support
- Communication: To send you updates, security alerts, and administrative messages
- Billing: To process payments and maintain billing records
- Security: To detect, prevent, and address technical issues and security threats
- Analytics: To understand how our services are used and improve user experience
- Compliance: To comply with legal obligations and enforce our terms of service
We do not sell your personal data to third parties. We process your data only as necessary to provide our services and as described in this policy.
Data Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We may share data with trusted third-party service providers who assist us in operating our services, conducting our business, or serving our users. These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including to meet national security or law enforcement requirements.
Business Transfers
If Adatage is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
With Your Consent
We may share your information for any other purpose with your explicit consent.
Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Our security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection and security
- Incident response procedures
- Regular backups and disaster recovery planning
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Restriction: Request restriction of processing of your data
- Objection: Object to our processing of your personal data
- Withdraw Consent: Withdraw consent where we rely on consent to process your data
To exercise any of these rights, please contact us using the information provided in the Contact Us section. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Policy Updates
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
We will notify you via email and/or a prominent notice on our services prior to the change becoming effective for material changes. You are advised to review this Privacy Policy periodically for any changes.
Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@adatage.com
- Support: support.adatage.com
- Mailing Address: Adatage Privacy Team, [Address to be provided]
We are committed to resolving complaints about our collection or use of your personal data. If you have concerns about how we handle your personal information, please contact us first so we can try to resolve your concerns.